Property Management Services

Administration & Communication

Our team of property management professionals has a depth of talent and experience in the many issues that impact a communal property. These challenges may range from legal matters to local politics to administration of association policies. The longevity and experience of our executive staff makes us uniquely qualified to provide your association with competent direction on how best to address your property's specific challenges. Here are some of the common administration and communication duties SAM performs for associations:

• Orchestrate and attend all annual and board of director meetings: scheduling, notification, proxy distribution/confirmation, quorum satisfaction, provide management and budget reports, minute taking. Posting of this information on the association website
• Collection enforcement and lien filing on behalf of association.
• Keep records and allow easy owner access via website to all correspondences, rules & regulations, and all other association related business and documents
• Regulation and enforcement of association rules and regulations
• Act as a buffer between the board of directors and homeowners in the case of rule enforcement
• Provide a 24/7 emergency contact for any common area situations
• Representation of association interests in community matters
• Represent the association's interests in legal matters. Provide background information and even testimony, if necessary
• Association education about state or industry regulations pertaining to homeowners associations
• Local assistance with owner real estate transactions (tours, inquiries, mortgage lender questions, etc.)

Association Websites

Effective communication in every aspect of our Association Management Service is vital. To best meet this need Resort Group, now Steamboat Hospitality, has enlisted VMS (Village Management Software) to provide proprietary websites exclusively for our property owners and homeowner associations. This secure, password protected site allows access to association documents including declarations and by-laws, meeting notices, minutes, board rosters, management reports, as well as convenient links to real estate transactions, plus informative answers to frequently asked questions. Link to VMS through the easily remembered website www.SteamboatOwners.com.